Human Factors in Health and Safety - Module Two: Managing Human Failure, Perth

Date From: 16 May 2018
Date To: 17 May 2018
Location: Australia
Description: This one-year programme, comprising four intensive two-day events supported by course reading, which together form a broad human factors educational programme.
Event Type: IChemE Course
Venue: Perth, Australia
Organiser: IChemE
Contact Name: Natalie Graser
Contact Phone: +61 (0) 3 9642 4494
Contact Email:

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There is an increasing emphasis on the importance of managing human factors to achieve improved safety and business performance in the chemical process industries and resource sector . Major accidents, including those at Longford, Varanus Island, Montara, Gretley and Moura, have highlighted the importance of addressing this aspect of performance. However, many of the safety and operational professionals charged with managing human factors have no formal qualifications or training in the human and behavioural sciences.

Human Factors in Health and Safety is modular training designed to meet the needs identified in the process industries and resource sector. Designed by the Keil Centre and IChemE, this one-year programme intends to develop an understanding of the core human factors issues and outline how to manage them to achieve improved safety performance.

Key features

  • content covering human factors in process safety, health and safety, with links to other aspects of business performance
  • a modular course design, with short residential events, also providing networking opportunities with like-minded professionals
  • advice to help implement human factors solutions training is delivered by recognised human factors professionals with significant process industry experience, drawn from a range of resource sector employers, specialist consultancies and industry regulators

Course content

Topics are organised to cover the UK Health and Safety Executive’s top human factors issues in major hazard sites, but these topics are just as applicable and relevant to non-UK regulatory frameworks. The content has been developed in consultation with IChemE’s safety and loss prevention specialists.

Who should attend?

The programme is specifically designed for those who want a comprehensive overview of the subject matter, access to practical research-based tools and approaches, and discussion in small groups with acknowledged industry experts. This may include:

  • internal human factors advisors/focal points
  • operations managers
  • HSE advisors and specialists
  • industry regulators

Programme overview

Human Factors in Health and Safety is a one-year programme, consisting of four intensive two-day modules. This is supported by pre-event reading, which together forms a broad human factors educational programme. The programme caters for two audiences, specifically:

  • those who want to complete the whole programme, who would complete the initial consultancy skills pre-reading, and all four two-day modules
  • those who wish to attend single modules (subject to availability)


You can join the programme at any point – modules are designed to be completed in any order.

Module details

Module Two- Perth, WA
Managing Human Failure: 16-17 May 2018

Managing Human Failure explores how to proactively manage and reduce human errors and non-compliance, analyse human failures contributing to incidents and manage personal resilience in the workplace, to improve overall safety and business performance.

On 16 May 2018 there will be a course dinner and networking.

Session title Presenter
Reducing human error Andy Sutherland
Managing non-compliance Melanie Todd
Human factors in incident investigation Emily Novatsis
Managing personal resilience in the workplace     Nicole Gray


Single module: AUD$2,300 + GST

A discounted price of AUD$2,000 + GST per module is offered to delegates who commit to attend the full programme of four modules.

Module facilitators

Nicole Gray is a Registered Psychologist and Principal Human Factors Advisor with The Keil Centre, based in Brisbane. Nicole has worked for many years in applied psychology and human factors across a range of industrial settings, including defence, aviation, rail, and maritime industries. Her specialist interest areas include accident and incident investigation, human error analysis, fatigue risk management, and safety culture and leadership. She also has extensive experience in development and delivery of employee wellbeing programs in challenging environments.

Nicole holds a BA (Psychology) and M Human Factors, as well as the Diploma of Transport Safety Investigation.  She is a member of the Australian Aviation Psychology Association and the Human Factors and Ergonomics Society.

Emily Novatsis holds a Bachelor of Science (Honours) degree and a Doctor of Psychology (Organisational) degree, where her research focus was organisational culture. Emily is a Registered Organisational Psychologist and has been a practitioner since 2000, working in human factors and organisational development. She has worked in both internal and external consulting roles and in a range of hazardous industries. Her experience includes six years leading Woodside’s human factors team, where she was instrumental in establishing the organisation’s human factors programs and internal capability. She currently works with Metro Trains Melbourne in a senior human factors advisory role. Emily’s specific human factors areas of expertise are organisational and safety culture, leadership development, change management, design and delivery of engaging learning, competency frameworks, incident investigation, procedure design, and stress management and resilience.

Andrew Sutherland is a human factors consultant and Director of HF Integration Pty Ltd. He has over 15 years’ experience providing practical consulting services to clients in a range of hazardous industries, including oil and gas, mining, rail and defence. He specialises in human reliability analysis, workspace design, ergonomics and control room design. In 2015, Andrew was elected as a Fellow of the Chartered Institute of Ergonomics and Human Factors in the UK.

Melanie Todd is a Principal Human Factors Advisor with The Keil Centre, specialising in accident and incident investigation, human error analysis, fatigue risk management, and training. Prior to joining The Keil Centre, Melanie worked for the Australian Transport Safety Bureau as Manager, Aviation Safety Investigation. She has extensive experience in both regulatory and investigative roles as a specialist in human factors. 

Melanie holds a Bachelor of Aviation, Masters of Science and Technology in Aviation (Human Factors), and a PhD in Psychology (Human Factors) as well as the Diploma of Transport Safety Investigation. She is the President of the Australian Aviation Psychology Association and a member of the Human Factors and Ergonomics Society of Australia.

Duration for CPD recording purposes: up to 12.5 hours per module. 50 Hours for total programme.

If you are recording mandatory CPD you should refer to your own regulator’s requirements as recognition of CPD hours may vary.

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IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).