Human Factors in Health and Safety
Human Factors in Health and Safety


All sessions are delivered by recognised human factors professionals with significant process industry experience.

Chiara Amati is a Chartered Occupational Psychologist who specialises in management and leadership assessment and development. Chiara has been associated with The Keil Centre for 16 years and has experience of supporting clients in various industries, including high hazard, in relation to the assessment and development of safety culture and safety leadership. She has considerable experience of delivering training that generates insight and brings behavioural change. Chiara is a registered Occupational Psychologist with the HCPC and an Associate Fellow of the British Psychological Society.

James Bunn is a Principal Consultant Ergonomist with the Keil Centre. He is qualified to master’s degree level in ergonomics and is a highly experienced human factors specialist and industrial accident investigator. He has a broad experience base, having worked for the UK health & safety regulator and the energy sector in Norway. James was the human factors specialist member of the multi-disciplinary team that investigated the terror attack on the In Amenas Tigantourine gas facility site in Algeria. This was a major incident which received international media coverage and resulted in a public inquest in the UK. He is also an experienced human reliability analyst.

Janette Edmonds is the course director of the Human Factors in Health and Safety programme in UK/Europe. Janette is a Director of The Keil Centre, Chartered Ergonomics and Human Factors Specialist, Fellow of the Institute of Ergonomics and Human Factors and a Chartered Member of the Institution of Occupational Safety and Health. She has a BSc in psychology, an MSc in ergonomics, and 24 years of practitioner experience within various industries. In particular, her experience includes chemical processing, oil and gas, rail, emergency services, defence, telecoms, but also medical and consumer product design. Janette has experience in most aspects of human factors practice, but her main areas of specialism include human factors in engineering design, development of procedures, human factors in incident investigation and human reliability analysis. Janette was the lead author and editor for the Elsevier book ‘Human Factors in the Chemical and Process Industries: Making it Work in Practice’.

Ken Gray is a Chartered Psychologist and a Director of The Keil Centre, leading their assessment and development as well as clinical services. He applies powerful psychometrics, facilitation and coaching techniques that inform both personal development choices, and help to strengthen and sustain productive team working relations. He also works with client organisations to develop behaviour standards, competencies, robust selection, development and performance review systems. As well as being responsible for The Keil Centre’s StressTools® stress risk assessment survey, Ken oversees the company’s suite of ‘managing psychological wellbeing’ and personal resilience offerings. In 2010 Ken was shortlisted for the British Psychological Society Practitioner of the Year Award. He is a registered Occupational Psychologist with the HCPC and an Associate Fellow of The British Psychological Society.

Ian Hamilton is a partner at ERM and is responsible for the human factors global practice. He began his career in human factors in the defence sector in 1984 and then moved to air traffic management. Ian has been practising for 33 years and for the past 26 years he has worked in consultancy. He has expanded his areas of interest to include most aspects of human factors practice, although he maintains a particular interest in workload modelling, human performance prediction, and human factors integration. Previously, Ian was a founding partner in Human Engineering where he led the growth of the professional team, managing work in the defence, air, rail, utilities and oil and gas sectors. Most recently his work has focused on the management of major accident risk and process safety culture. He has a BSc in Psychology, an MSc in Ergonomics, is a Chartered Psychologist and a Chartered Fellow of the Institute of Ergonomics & Human Factors.

Dr Paul Jackson trained as a psychologist, obtaining his PhD from Imperial College, London. For the last 18 years his work has focused on human performance impairment, and in 2005 he set up Clockwork Research, a London-based consultancy that works with safety-critical organisations to manage the risks associated with fatigue. Paul and his team have designed fatigue management training programmes for a range of clients including BP, Shell and Newmont Mining, and recently completed development of BP’s online fatigue training programme which is now being rolled out around the world. Previously, Paul was a research manager at the Department for Transport (DfT) where he was responsible for impairment research, looking at the effects of illicit drugs, medications, alcohol and fatigue on driving. In addition to his work on fatigue, he has worked closely with the DfT in the development of new legislation on drug driving.

Richard Scaife is a Director of The Keil Centre and a Chartered Occupational Psychologist. He is also a Chartered Ergonomics and Human Factors Specialist, a Fellow of the Institute of Ergonomics and Human Factors and a Chartered Scientist. He has a BSc in applied psychology, an MSc in occupational psychology, and 28 years’ of practical ergonomics experience within various industries. Richard spent six years working for National Air Traffic Services, latterly as the head of human safety in their human factors unit. He also spent four years working on the design of military sensor systems, primarily for aircraft, before joining the Keil Centre. Richard specialises in all aspects of human factors, particularly organisational safety, human safety analysis (including human error) and incident investigation. He has cross-industry experience, providing consultancy expertise and training. Richard was awarded the British Psychological Society Practitioner of the Year Award in 2006.

Charles Shoesmith is a Chartered Psychologist who has many years’ international experience consulting in the area of individual and organisational behaviour, cultural development and learning, often with an emphasis on health and safety. He has particular expertise in the design and development of innovative and effective solutions to complex organisational and people performance issues. He is an extremely effective presenter and trainer, applying his background in learning and educational theory to tailor courses to meet specific needs.


The Keil Centre


Chartered Institute of Ergonomics and Human Factors

IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).